FAQ
What insurances do you take?
Optum, Aetna
Do you offer in-person therapy or online therapy (telehealth)?
Shining Pathways provides both in-person therapy and online therapy from the comfort of your homes. Online sessions take place on a HIPPA copmliant platform. It is best to be in a safe and secure location when having sessions to protect your own confidentiality. I want to advise that driving and doing therapy sessions is not the safest route to take. You attention is important for both so please be parked if you find it necessary to have a session in your vehicle.
How often do I need to come for sessions?
Typically, it is recommended but not mandatory to come in each week for the first month to build rapport and feel comfortable in the space provided for you. Depending on your needs after, you can schedule as you see fit in your schedule and life.
How do I get started?
To get started, you can schedule a 10–15-minute free phone consultation. This is a good way to understand why you are seeking therapy and if both parties are a good fit.
What is your cancellation policy?
There is a 24-hour cancellation policy. Cancellations less than 24 hours’ notice and no-show appointments will be subject to late fees. You can view your cancellation fee agreement in your therapy consent forms that were signed in the beginning of services.
How much are services?
Fees for a normal therapy session are as follows: $185-$210 per session, depending on the therapist you work with.
How long is a therapy session?
One hour for therapy is between 45-55 minutes. Group sessions will vary on pricing and length of time.
Do you accept HSA or FSA?
Yes, we accept both HSA-health saving account and FSA-flexible spending account to pay for services.
If my insurance is not accepted, are there any other options for reimbursement?
We can provide you with a Superbill, which is a statement of services provided. You may be able to get reimbursement through your insurance. Please make sure to contact your insurance for information about out-of-network (OON) benefits.
Are you accepting new clients and how do I book a session?
Yes, we are accepting new clients. Please call or email us. Contact information is below on this page.